One of the messiest parts of the car rental business is dealing with vehicle damage! Was the damage pre-existing? Was a police report filed? Whose insurance is going to handle the claim? Did I overcharge or under charge for damages on the rental agreement?
Accidents can take all the “fun” out of the rental business!
That is where CARS+ comes in to assist. The programs on the Damage Tracking sub-menu are designed to deal with the problems mentioned above. Specifically: The Vehicle History file can keep track of all preexisting, un-repaired damages. RA print programs can be designed to print “X’s” on a wireframe diagram for preexisting issues or a separate “Current Damage Report“ can be printed detailing existing damage.
If new damage does occur, a full CARS+ Damage Report can be filled out, recording the who, what, when and where, and even listing witnesses, police reports, insurance claim numbers and much more. A paper copy of the CARS+ report can be printed so it can be given to the renter for his records or so he can fill in missing data.
This program takes into account any Limited Damage Waiver or Deductible Buy-Down option purchased by the renter and assigns an appropriate initial damage charge to the rental agreement.
A claims manager can keep track of the process of a claim as it goes through different status codes through the claim life cycle. Once the damage is repaired and any third party insurance claim has been received, the program will either adjust up or down the original damage charge that was added to the rental agreement, refunding the renter for any excess paid or re-invoicing them for the final balance due.
Accidents happen, it is just part of the business. But losing money because of damage done to your vehicles does NOT have to happen.
So let CARS+ help!
With over 30 years’ experience in the car rental industry our systems are built with growth in mind and are customisable to suit any fleet and operation size. We are the preferred choice of many international brands as well as a trusted partner with independent businesses worldwide. With offices and staff in 5 continents wherever you are in the world we have solutions, services and support for your business. Click on your region to find out more.