To access the entire range of support facilities and much, much more please click on the login link above and enter your username and password. cars+ WebXG is our eXchange Gateway and provides you with security controlled secure access to a wide range of tools and applications as part of the cars+ internet service.
These services are only available to registered Thermeon customers.
If you don't have a valid username, just contact us through the contact pages in the menu or send us an e-Mail.
Our comprehensive reference manual contains everything you need to know about our applications and is constantly being updated. From WebXG you have the ability to search the subjects and the contents, study individual chapters and look at what's been added recently. Please login to cars+WebXG and from the menu select Tools > Manual.
Within our online support system you'll find details of any issues that you have submitted, together with any other issues submitted by your company. This automated system provides free, rapid responses to your problems and provides you with a back catalogue of your previous issues. Please login to cars+WebXG and from the menu select Tools > Support Site.
If you feel you have an emergency situation that requires personal contact by telephone then please call the premium support telephone number. Your call will be dealt with in preference to all other tasks but you will pay a charge of £1.50 per minute for this service. In the UK this charge is automated through your telephone bill, elsewhere we will charge your account directly. Please ensure you have permission from your employer / manager to use this service.
To update your connection client software or to download a new one please login to cars+WebXG and from the menu select Applications > cars+interNET. This will compile a client just for you and download it to your PC.
If you are not yet a customer and would like to arrange a demonstration please see the demos page to download your connection client and then contact us to arrange a convenient appointment.