National Franchisee
Your Business
If the following describes your business, then Thermeon is here to help
- You operate a car rental business within a territory defined by your Franchisor
- Most likely you have multiple-locations with fleet distributed across those locations. You may have a regional company structure in place
- Your franchisor sets standards for fleet quality and customer service
- Your franchisor sends you reservations by interface, file transfer, email or fax
- Reservations are made against rates that you have agreed, these being loaded in franchisor systems for sale through their own channels. You may also have agreed to participate in franchisor-negotiated corporate deals
- You also generate your own local business
- You have a responsibility to report rental business undertaken under the franchisor’s brand and pay fees based upon that.
- You have a mix of corporate and retail business
- Multiple channels deliver reservations to your rental business
- You may already operate (or want to operate) a varied or specialist fleet of cars, trucks, vans, trailers, RVs or motorcycles
- You may conduct rental operations for more than one brand, possibly also your own brand as well as your franchisors
How Thermeon can support your business
The cars+ product suite meets YOUR needs not JUST the needs of the franchisor. Our product suite allows you to manage ALL aspects of YOUR business while interfacing with your franchisor.
Here's how:
Business Intelligence
- Immediate access to 100s of reports reflecting what is happening in your business right now.
- Integration of information from counter through car control to cash management
- Access to information is appropriately restricted based on job requirements
- Summary and detail levels are available
- The ability to email routine reports to keep you in touch with the business while you are away comes as standard
Expose your rates to the widest possible market
Through the internet: webRES
- webRES provides a Google-friendly, hosted website for your business
- Rates and fleet availability are read IN REAL TIME from cars+
- Reservation confirmations are sent instantly to customers
- Pre-payment and credit card integration
Through brokers: webXML
- Most of the biggest broker brands already connect with cars+
- Avoid the pain of creating and (the costly) maintenance of your own links to brokers
Local Reservation Management
- Fast local reservation completion
- Single screen for all information, extensive pop-ups and searches for key data
- Reliable, extensive reservation transfer from franchisor reservations system (where the franchise HAS such an interface), including customer details, Customer Discount Programs (CDPs) and loyalty program related data
- Easy reservation amendments, cancels and no-show processing
- Extensive and flexible reporting includes tracking res-build, source of business, res employee performance and incentives
- Dynamic reservation manifest and display for busy rental counters
- "Rules Engine" allows stopsells to be imposed for all local business sources
- Turndown logic to track lost reservations
- Enquiries can be stored as Quotations to be followed up and converted at a later time
- Insurance replacement reservations
- Tour wholesale reservations and interfaces
Local Rate Management
- Unlimited rates and optional charges made possible by Cars+ rate management functions
- Prices and conditions automatically update if class changes
- Flexible rate rules can automatically select most appropriate rate if duration changes
- Comprehensive rate usage and management reporting
- Yield and capacity controlled rates
- Staff can be empowered to offer discounts, amend rates or change classes within parameters that you set
Integrated Fleet Management
- Rolling planning calendars
- Fleet overview to location availability
- Hourly segment tracking
- Utilisation and availability graphically presented through webPLAN
- Fleet planning tools integrated with “counter” and back office functions
- Car control features available including vehicle condition reports, damage / repair management, instant live fleet reporting, event history and “Customer Incident” management
Improved ancillary revenue management
- Inventory control of ancillary stock (such as GPS, DVD players, etc) can be handled as efficiently as vehicle management
- The system actively promotes sales of incremental revenue products
- Sales penetration tracking and management is easy and available from counter to national level
- The full reporting suite enables staff incentive scheme management
Integrated Accounts Receivables with the following are supported
- Rental invoicing
- Full charges
- Multiple split billing
- Forced charging
- Sundry charge invoicing
- Statements of account
- Credit control management
Integrated treasury functions
- Dynamic currency conversion
- Online credit card processing
- Full reporting on all methods of payment, cash history, banking, etc
Localisation
- System screens can be translated to local language.
- Multiple currencies can be handled within one territory
- Customer facing documentation can be produced in customer’s own language, source market language or renting country language
- Sub-franchisees can be supported within a territory
- Accounting (General Ledger) systems can be interfaced reflecting the level of integration you require
Franchisor interfaces reduce manual effort
- Reservation interfaces negates the need to download and manually process Reservations
- Daily Report of Business (DRB) interfaces (eg Hertz GDRB or National/Alamo FRB) ensures that your daily report is automatically transmitted to the franchisor
- Reduced re-working of business reports
Our experience supporting businesses like yours
Thermeon has decades of experience of supporting franchisees operating under the worlds biggest brands. All our staff are ex-rental operators with experience ranging from local operations to multi-national corporations. Allowing Thermeon to support your business gives you access to this experience.
Whether you come to us directly or under a franchisor-agreed contract with Thermeon, we have pricing models that reflects your business’ volume. Variable cost pricing models keep our costs in line with the volume and rhythm of your business. Consequently, our staff have a direct interest in your success.
How Thermeon helps a...
